WORKING WITH US

Domino is committed to seamless service and the highest levels of professionalism. Our ‘no surprises’ policy means planning everything, being prepared for anything and leaving nothing to chance – and keeping the lines of communication always open.

As a full-service company, we can manage every aspect of your congress or meeting from beginning to end. Alternatively, we’re happy to work alongside any other specialist agencies you employ, providing our services and expertise in complement to theirs.

Many of our clients choose to work with us on a three-year contract cycle, recognising the benefits of congress partner continuity, including significant cost efficiencies, stability of relationships and detailed project knowledge.

To find out what we can do for your next congress or meeting,

SERVICE DELIVERY
We take a meticulous systems-based approach to every project we manage. At the outset, we prepare the detailed documentation that will govern its entire life cycle: a project plan, a strategic marketing plan, budget and cashflow projections, a sponsorship plan and a comprehensive risk assessment, which we re-evaluate throughout the project.

We manage your involvement over the life of the project to ensure the demands on your time are predictable, scheduled and clearly defined. We keep our processes transparent and our reporting to you full, accurate and prompt. And we keep the entire project under control and on target: for quality, timeline and budget.

MARKETING
We take care of all aspects of promoting your congress or meeting, from marketing strategy and event branding to developing printed promotional material.

We’ll oversee the design, build and content management of your event website, manage your event PR and prepare direct mailings to your email or address database. We can also orchestrate the promotion of your event via social and other online media.

FINANCES
Financial integrity is at the heart of our business and project management systems. Our rigorous financial management practices afford you full confidence in the security of your project; our financial planning, budgeting, cashflow, forecasting and registration payment systems are second to none.

Your project funds are ring-fenced in independent bank accounts and never mixed with those of other parties. Detailed, accurate, timely financial reports keep you fully informed on money matters at every step of the project, right through to our detailed post-event analysis.

GLOBAL EXPERTISE
Our close involvement with IAPCO gives us access to the very latest thinking in international conferencing. Working with world-class experts from across the spectrum of industry disciplines, we are constantly exposed to new ideas and new approaches in design, technology, marketing and communications.

These relationships afford us a global perspective and up-to-the-minute awareness of the international marketplace, bringing an extra level of sophistication and creativity to our work here in Turkey

TECHNOLOGY
New technologies are offering exciting opportunities in conferencing, from live links during sessions and real-time delegate feedback to social marketing and networking at events. We stay abreast of all relevant trends in technology, ensuring early adoption wherever appropriate. We know how to apply technical innovations both to your event and behind the scenes to our own systems, resulting in efficiency, accuracy, transparency and exceptional service delivery.

SUSTAINABILITY
Through our involvement in the IAPCO Sustainability Working Group, we are well versed in the application of international best-practice sustainability measures to congress and meeting management.

We know how to apply sustainability measures in ways that are both practical and cost-effective. We can guide you through implementation of sustainability initiatives in areas such as venue, transport, accommodation, AV production, food and beverage service, exhibition and congress materials, marketing, communications and carbon offsetting.

Domino also applies sustainable business practices throughout our own operations.

GOING LIVE
When it comes to the day of your event, every last arrangement will be in place and double-checked hours ahead of time. Every person will be briefed, every system tested, ready to move smoothly into action.

Our on-site team will liaise with delegates, speakers, suppliers and exhibitors, tending to both front-of-house matters and behind-the-scenes logistics with ease and professionalism.

Your Congress or event manager will be at your side throughout the event, taking care of any issues and leaving you free to enjoy hosting your sponsors and guests.

POST ANALYSIS
After your event, we conduct a thorough review of the project, from team debrief to analysis of registration statistics to full financial reporting.

We request feedback from delegates, sponsors and exhibitors and translate it into charts and summaries for your reference. This information is invaluable for measuring the success of your project against your original vision and for future planning.

We also seek feedback on our own service against key performance measures agreed at the start of the project, ensuring we ourselves are always learning and always innovating.